Terms of Use
These terms of use (hereinafter referred to as “these Terms”) apply universally to all services (hereinafter referred to as “the Services”) provided by Cross Medicine Inc. (hereinafter referred to as “the Company”) through its website, software, etc., for users specified in Article 1 (hereinafter referred to as “Users”).
Article 1 (Users)
Users are individuals, corporations, or organizations that agree to these Terms and complete the registration process defined in Article 2.
Article 2 (User Registration Process)
1. User registration is completed when an applicant applies using the method specified by the Company and the Company reviews and approves the application.
2. The Company may refuse registration if the applicant falls under any of the following categories, and the Company is not obligated to disclose the reasons:
(1) False information is provided during registration.
(2) The applicant has previously violated these Terms.
(3) The Company deems the applicant unsuitable for registration as a user.
Article 3 (Usage Fees and Payment Methods)
1. Users shall pay the fees for the Services as determined by the Company using the payment method specified by the Company.
2．If a user delays payment of the usage fee, the user shall pay a late fee to the Company at the rate of 14.6% per annum.
3. In the event of contract cancellation or early termination, fees will not be refunded (no daily rate reduction will be applied). In addition, the obligations set forth in the preceding paragraph shall remain in effect even in the event of cancellation.
Article 4 (Management of User ID and Password)
1. Users shall manage their User ID and password at their own responsibility. The Company shall not be liable for any damages resulting from third-party use of User IDs and passwords. In cases of loss or theft, users must promptly notify the Company and follow its instructions.
2. Users may not transfer or lend their User ID or password to third parties.
3. The Company considers any login using a correct User ID and password combination as performed by the registered user.
Article 5 (Prohibited Actions)
Users are prohibited from engaging in the following activities while using the Services:
(1) Violating laws, these Terms, or public order and morals.
(2) Engaging in criminal activities.
(3) Disrupting or interfering with the Company’s servers, networks, or operations.
(4) Transmitting or posting harmful programs such as viruses.
(5) Collecting or storing personal information of other users without consent.
(6) Impersonating other users.
(7) Providing benefits to antisocial forces in connection with the Services.
(8) Any other actions deemed inappropriate by the Company.
Article 6 (Usage Restrictions and Deregistration)
The Company shall not be responsible for any damages incurred by users due to actions taken under this Article.
The Company may restrict a user’s access to the Services or deregister a user without prior notice if:
(1) The user violates these Terms.
(2) False information is found in the registration details.
(3) The Company deems the user inappropriate.
Article 7 (Disclaimer)
- Our company shall not be liable for any of the following matters in relation to this service.
・Any damage caused by changes, interruptions, or termination of this service
・Any damage suffered by customers in relation to this app, regardless of the reason
・We shall not be involved in any way with the customer’s usage environment for this service, nor shall we be liable for any such matters
- Matters disclaimed in this Agreement
- Any damages incurred by users directly or indirectly as a result of using this service
- Any damages incurred by customers or other third parties, including lost opportunities, business interruptions, or any other damages (including indirect damages or lost profits)
However, this does not apply in cases where the damages are caused by our intentional acts or gross negligence.
- Even if we are liable for any reason, we shall only be liable for damages that normally occur, and in the case of paid services, only within the scope of the service fee (or one month’s worth of the service fee in the case of ongoing services).
- We shall not be liable for any damages or disputes arising between users and other users or third parties in relation to this service.
- We make no guarantees regarding the following matters.
- This app is intended to provide suggestions for childcare, and we make no guarantees regarding its effectiveness or adverse effects.
- We make no guarantees, express or implied, regarding the normal operation or functionality of this app on the user’s smartphone, including that it is free from viruses or other issues and will not malfunction.
- We do not guarantee that the app does not infringe on the intellectual property rights of third parties.
- We do not guarantee that the app will not be subject to restrictions or malfunctions in whole or in part due to unknown causes.
Article 8 (Notifications and Communications)
Notifications are deemed effective when posted or sent, even if the user is unable to view or receive them due to settings or circumstances.
Notifications and communications between the Company and users shall be made via methods deemed appropriate by the Company, such as postings on the Service or email.
Article 9 (Changes to Service Content)
The Company reserves the right to change or discontinue the Services without prior notice and shall not be liable for any damages incurred by users.
Article 10 (Service Suspension)
The Company is not responsible for damages caused by the suspension or interruption of the Services.
The Company may suspend or interrupt the Services without prior notice under the following circumstances:
(1) System maintenance or updates.
(2) Force majeure, such as natural disasters or power outages.
(3) System or communication line failures.
(4) Other circumstances where the Company deems it difficult to provide the Services.
Article 11 (Attribution of Rights)
Intellectual property rights related to this app belong to our company or third parties who have granted rights to our company. Use of this service based on these terms and conditions does not imply permission to use such intellectual property rights.
Article 12 (Changes to Terms of Use)
The Company may add to, change, or delete these Terms of Use without the consent of users by notifying users when it deems necessary. In such cases, the Company shall determine the effective date and notify users of the change to these Terms of Use, the content of the changed Terms of Use, and the effective date by displaying such information on the App or by other appropriate means a reasonable period of time in advance.
Article 13 (Prohibition of Transfer of Rights and Obligations)
Users may not transfer or pledge their rights or obligations under these Terms without the Company’s prior written consent.
Article 14 (Governing Law and Jurisdiction)
Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the court with jurisdiction over the Company’s headquarters in the first instance.
These Terms are governed by Japanese law.
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Notices Based on the Act on Specified Commercial Transactions
| Item | Details |
|---|---|
| Business Operator | Name: Cross Medicine Inc. Address: 2-1 Minamijosanjima-cho, Tokushima City, Tokushima Prefecture 770-8506 Phone Number: Email Address: info@awababy.tech |
| Representative | Koga Nakai |
| Contact Information | Please refer to the Help section before contacting us. Questions or support for the service will be provided based on the terms of your contract. Upon request, the phone number will be disclosed promptly. |
| Sales Price | Prices for each product or service are listed on the purchase page within the app. |
| Costs Beyond Sales Price | Internet connection fees and communication charges are borne by the customer. |
| Payment Methods Timing | Payments are made through in-app purchases. Payment methods and timing comply with the terms set by the companies facilitating the transactions, such as Apple Inc. |
| Service Availability | Services are available immediately after payment completion. |
| Return Policy | Due to the nature of digital content, returns or exchanges are not accepted after purchase confirmation. |
| Operating Environment | The app requires a compatible iOS (iPhone) device. For details, refer to the app description page on the App Store. |
Privacy Policy
Cross Medicine Inc. (hereinafter referred to as “the Company”) has established the following privacy policy (hereinafter referred to as “this Policy”) regarding the personal information of users related to this website and the Company’s services. This Policy explains what personal information the Company collects, how it is used and shared, and how users can manage their own personal information.
Name and Representative of the Company
Corporate Name: Cross Medicine Inc.
Address: 2-1 Minamijosanjima-cho, Tokushima City, Tokushima Prefecture 770-8506
Representative Director: Koga Nakai
Scope of Application
This Policy applies to the information (hereinafter referred to as “User Information”) acquired by the Company in relation to this website and the following services provided by the Company (hereinafter referred to as “the Services”). Additionally, the Company may add new services to the scope of the Services at any time.
(1) Mobile application “awababy”
Method of Acquiring Personal Information
When obtaining personal information, the Company will disclose or notify the purpose of use (including disclosure under this Policy). Additionally, if personal information is directly obtained from the individual through contracts or other documents (including electronic records), the purpose of use will be clearly stated in advance, and the information will be acquired through lawful and fair means.
The Company will use personal information appropriately within the scope necessary to achieve the stated purpose of use.
Information Collected Through the Mobile App
The Company automatically collects the following information through the mobile app provided as part of the Services. This information may be linked to the user’s registration information for use:
(1) Service usage data (e.g., app operation history and browsing history).
(2) Audio data (only with user consent within the app).
(3) GPS data (only with user consent within the app or web services).
(4) IP address, Cookie ID, advertising identifiers, and other online identifiers.
(5) Device identifiers, device settings, browser/OS type and version, location data, and other device information.
(6) Personal details, including name, date of birth, height, weight, gender, sleep duration, step count, calorie intake, feeding frequency, dietary habits, exercise, and growth milestones (e.g., sitting up, crawling), as submitted by the user.
(7) Inquiry and response data from online consultation services.
(8) Survey responses.
(9) Health checkup information.
(10) Purchase and payment information (credit card numbers are not collected).
(11) Resumes, academic transcripts, and employment history.
(12) Information necessary for employment and health management (for employees).
Information Collected Through the Website
When users utilize the inquiry form or other forms on the website, the Company collects information that can identify individuals, such as names and email addresses.
Purpose of Using Personal Information
- To analyze browsing and purchase history for follow-up communications and to provide users with suitable products, services, and campaigns.
- To provide, operate, customize, and improve the Services.
- For identity verification and authentication services.
- For advertising distribution, evaluation, analysis, and improvement.
- For research and development or improvement of new services.
- To create statistical information.
- (Note: Statistical information refers to data that excludes identifiable links to users. The Company may freely use, publish, and provide this data.)
- To process data into a non-identifiable form for disclosure or provision to the Company’s partners.
- To invoice fees for the Company’s apps and services.
- To ship purchased services or campaign gifts.
- For recruitment and selection purposes.
- To allow the use of data obtained through Apple’s HealthKit (referred to as “HealthKit Data”) for the functionality of the Services.
(Note: HealthKit Data is handled in compliance with Apple’s policies and is not used or disclosed for marketing, advertising, or similar purposes. The Company will not disclose HealthKit Data to third parties without explicit user consent, except in cases outlined in sections 3 and 4 regarding third-party provision and handling delegation of personal information. Even with consent, HealthKit Data will only be shared with third parties providing health or fitness services to the user.)
Measures to Ensure the Secure Management of Personal Data
The Company endeavors to keep personal information accurate and up-to-date. To protect personal information, the Company implements organizational, physical, human, and technical measures to prevent leakage, loss, or damage, and to ensure the secure management of personal information. Specific measures include restricting access to premises, limiting device usage, access controls, theft prevention, and unauthorized access prevention measures.
Additionally, all executives and employees are provided with training on personal information handling and management systems, with regular inspections conducted to ensure continuous improvement and review.
Provision of Personal Data to Third Parties
The Company does not provide personal information to third parties except in the following cases:
(1) When the user has given consent.
(2) When required by law.
(3) When providing information to academic research institutions or partner companies for the purpose of academic research.
In such cases, personal information will be processed to ensure that specific individuals cannot be identified, in accordance with the “Handling of Anonymized Information” outlined below, before being provided.
(4) When providing user information to third parties (joint users) entrusted with handling the information, within the scope of the intended use of the personal information.
In such cases, the Company requires the entrusted party to maintain the confidentiality of user information and conducts appropriate supervision of the entrusted party.
(5) When information is provided in connection with business succession due to mergers, transfers of business, or other similar reasons.
(6) When cooperation is required with national or local governments to carry out legally mandated duties, and obtaining user consent may impede the execution of those duties.
[Scope of Joint Users]
The Company assumes responsibility for jointly used personal data.
Handling of Anonymized Information
The Company processes personal information to ensure that specific individuals cannot be identified and that the information cannot be restored to its original form. Anonymized information is created and provided to third parties
(1) Creation of Anonymized Information
Our company processes user information in accordance with the processing standards stipulated by the Personal Information Protection Act to create anonymized processed information.
＜Main Processing Examples＞
① Deletion of descriptions that can identify specific individuals
② Deletion of personal identification codes
③ Deletion of codes linking information together
④ Deletion or grouping of unique descriptions
⑤ Other measures based on the nature of personal information databases, etc.
（２）Items included in anonymized processed information
① Personal attributes (name, email address, age (age group), height, weight, etc. as registered information; growth records; app installation date, etc.)
② App usage information (analyzed data such as collected crying sounds; date and time of use; amount spent; features used; usage history; customization details, etc.)
（３）Provision of Anonymized Processed Information to Third Parties
The purpose, items included in the anonymized processed information, and the method of provision when we provide anonymized processed information created by our company to third parties are as follows.
① Purpose: To create statistical information at companies and organizations with which we have partnerships.
② Items included in the anonymized processed information provided to third parties: The items listed in (2) above.
③ Method of provision: We will provide the data file in an encrypted form using secure means.
（４）Security Measures for Anonymized Processed Information
The Company shall supervise officers and employees handling anonymized processed information to ensure that security management measures based on internal regulations are implemented.
Disclosure and Correction of Personal Data Held
When requested by an individual to disclose their personal information, we will disclose it to them without delay. Individuals wishing to be notified of the purpose of use of their personal information, or to request correction, addition, deletion, suspension of use, or cessation of provision to third parties, should submit their request following the procedure below. We will email the disclosed information as an attachment in the specified file format.
・Submit your request via the inquiry form
・info@awababy.tech
Contact Information for Inquiries and Complaints Regarding the Handling of Personal Information
For any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us via the inquiry form.
About SSL (Secure Socket Layer)
This site supports SSL, encrypting communications between your web browser and the web server. Personal information entered by users, such as names, addresses, and phone numbers, is automatically encrypted.
About Cookies
Cookies are data sent from a web server to a web browser. By referencing cookies, the web server can identify the user’s computer, enabling efficient use of our website. The files sent by our website as cookies do not contain any personally identifiable information.
You can disable cookies through your web browser settings.
Additionally, this site uses Google Analytics, an access analysis tool provided by Google. Google Analytics uses cookies to collect traffic data.
Disclaimer
This site
While we make every effort to ensure the accuracy of the information provided on this site, we assume no responsibility whatsoever for any actions taken by users based on the information contained herein.
We shall not be liable for any damages incurred by users as a result of using this site, nor for any damages caused by users to third parties.
This Service
We shall not be liable for any acquisition of personal information by third parties in the following cases:
・When the user voluntarily discloses personal information to a third party
・When a third party can identify the user based on information publicly disclosed by the user while using this service
・When a third party obtains the user’s authentication information (ID, password, etc.) due to the user’s negligence
・When there are no reasons attributable to our company
Copyright and Right of Publicity
All text, images, and other content on this site are protected by copyright, portrait rights, and other applicable rights. Unauthorized use or reproduction is strictly prohibited.
Embedded content from other sites
This site includes embedded content (such as videos, images, and posts). Embedded content from other sites behaves exactly as if the visitor had visited that site directly.
These sites may collect user data, use cookies, embed additional third-party tracking, and monitor interactions with the embedded content. If you are logged in to that site with an account, your interactions with the embedded content may also be tracked.リンク
You are welcome to link to this site freely. However, we may decline links depending on the content of the linking website.
Privacy Policy Effective Date and Revision Date
Established: July 31, 2022
Revised: December 17, 2024
Business Information and Contact Point
Company Name: CrossMedicine Co., Ltd.
Address: 3F4 (3rd Floor), Tokushima University Regional Joint Incubation Laboratory Project Room, 2-1 Minami-Tsukishima-cho, Tokushima City, 770-8506
Contact: CrossMedicine Co., Ltd. Personal Information Protection Consultation Desk
Business Hours: Monday to Friday (excluding Saturdays, Sundays, holidays, and year-end/New Year holidays) 1:00 PM to 5:00 PM
Media
When uploading images to the site, you should not upload images containing location information (EXIF GPS). Visitors to the site can download images from the site and extract the location data.
Cookie
When leaving a comment on the site, you can opt in to saving your name, email address, and website in cookies. This is for your convenience and saves you from having to re-enter your details when leaving another comment. These cookies last for one year.
When you visit the login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Additionally, when you log in, we set several cookies to retain your login information and screen display preferences. Login cookies last for two days, and screen display preference cookies last for one year. If you select “Remember Me,” your login information will be retained for two weeks. Logging out will clear the login cookies.
If you edit or publish a post, additional cookies will be stored in your browser. These cookies do not contain personal data and simply indicate the ID of the post you edited. They expire after one day.
Embedded content from other sites
Posts on this site may contain embedded content (such as videos, images, and posts). Embedded content from other sites behaves exactly as if the visitor had visited that site directly.
These sites may collect your data, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. If you are logged in to your account on that site, they may also track your interaction with the embedded content.
Where your data is shared
When you request a password reset, your IP address will be included in the reset email.
Data retention period
When you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If a user registers on this site, we also store the personal information they provide in their user profile page. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Site administrators can also see and edit that information.
Your Rights Regarding Your Data
If you have an account on this site or have left a comment on the site, you can request to receive an exported file of the personal data we hold about you (including any data you have provided). You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
