SUPPORT

Frequently Asked Questions

Q & A

What do the square (□) and triangle (△) symbols on the screen mean?

The □ and △ symbols represent the frequencies of a baby’s cries (200–5,000 Hz). For example, □ represents frequencies between 1,380 and 2,626 Hz.

How many types of emotions are there?

Currently, they are classified into five types: sleepy, discomfort, pain, hunger, and burping.

How much does the app cost?

It is currently free, but a paid version for employee benefits and local governments will be released in 2025.
※Note: The paid version will feature significantly improved AI accuracy, an increased number of emotion classifications, and a different UI.

How can I cancel the paid version?

Please refer to the subscription cancellation method provided by the Apple Store.

How does the app analyze crying sounds?

We use a machine learning model built on a growing database of cry recordings to classify emotions. By combining data from all babies with data specific to individual babies, we aim to develop highly personalized analysis models for more precise results.

What does it mean to visualize crying?

Visualization refers to converting crying sounds, which were previously understood only through hearing, into numerical data and assigning colors and shapes for better clarity. It also allows easier sharing, as well as personal analysis through graphs and radar charts.

I can’t understand the baby’s cries just by looking at the bubbles. What should I do?

What we aim to deliver with awababy is to assist parents in optimizing their usual responses to their baby’s cries more quickly and effectively.
awababy instantly visualizes why the baby is crying and what can be done to soothe them based on the limited information provided by their cries. It also displays the appropriate coping methods.
By repeatedly using awababy, parents will eventually learn to understand what to do just by listening to their baby’s cries, even without relying on the app. That is our goal.

Update Information

Updates