Privacy Policy
Cross Medicine Inc. (hereinafter referred to as “the Company”) has established the following privacy policy (hereinafter referred to as “this Policy”) regarding the personal information of users related to this website and the Company’s services. This Policy explains what personal information the Company collects, how it is used and shared, and how users can manage their own personal information.
Name and Representative of the Company
Corporate Name: Cross Medicine Inc.
Address: 2-1 Minamijosanjima-cho, Tokushima City, Tokushima Prefecture 770-8506
Representative Director: Koga Nakai
Scope of Application
This Policy applies to the information (hereinafter referred to as “User Information”) acquired by the Company in relation to this website and the following services provided by the Company (hereinafter referred to as “the Services”). Additionally, the Company may add new services to the scope of the Services at any time.
(1) Mobile application “awababy”
Method of Acquiring Personal Information
When obtaining personal information, the Company will disclose or notify the purpose of use (including disclosure under this Policy). Additionally, if personal information is directly obtained from the individual through contracts or other documents (including electronic records), the purpose of use will be clearly stated in advance, and the information will be acquired through lawful and fair means.
The Company will use personal information appropriately within the scope necessary to achieve the stated purpose of use.
Information Collected Through the Mobile App
The Company automatically collects the following information through the mobile app provided as part of the Services. This information may be linked to the user’s registration information for use:
(1) Service usage data (e.g., app operation history and browsing history).
(2) Audio data (only with user consent within the app).
(3) GPS data (only with user consent within the app or web services).
(4) IP address, Cookie ID, advertising identifiers, and other online identifiers.
(5) Device identifiers, device settings, browser/OS type and version, location data, and other device information.
(6) Personal details, including name, date of birth, height, weight, gender, sleep duration, step count, calorie intake, feeding frequency, dietary habits, exercise, and growth milestones (e.g., sitting up, crawling), as submitted by the user.
(7) Inquiry and response data from online consultation services.
(8) Survey responses.
(9) Health checkup information.
(10) Purchase and payment information (credit card numbers are not collected).
(11) Resumes, academic transcripts, and employment history.
(12) Information necessary for employment and health management (for employees).
Information Collected Through the Website
When users utilize the inquiry form or other forms on the website, the Company collects information that can identify individuals, such as names and email addresses.
Purpose of Using Personal Information
- To analyze browsing and purchase history for follow-up communications and to provide users with suitable products, services, and campaigns.
- To provide, operate, customize, and improve the Services.
- For identity verification and authentication services.
- For advertising distribution, evaluation, analysis, and improvement.
- For research and development or improvement of new services.
- To create statistical information.
- (Note: Statistical information refers to data that excludes identifiable links to users. The Company may freely use, publish, and provide this data.)
- To process data into a non-identifiable form for disclosure or provision to the Company’s partners.
- To invoice fees for the Company’s apps and services.
- To ship purchased services or campaign gifts.
- For recruitment and selection purposes.
- To allow the use of data obtained through Apple’s HealthKit (referred to as “HealthKit Data”) for the functionality of the Services.
(Note: HealthKit Data is handled in compliance with Apple’s policies and is not used or disclosed for marketing, advertising, or similar purposes. The Company will not disclose HealthKit Data to third parties without explicit user consent, except in cases outlined in sections 3 and 4 regarding third-party provision and handling delegation of personal information. Even with consent, HealthKit Data will only be shared with third parties providing health or fitness services to the user.)
Measures to Ensure the Secure Management of Personal Data
The Company endeavors to keep personal information accurate and up-to-date. To protect personal information, the Company implements organizational, physical, human, and technical measures to prevent leakage, loss, or damage, and to ensure the secure management of personal information. Specific measures include restricting access to premises, limiting device usage, access controls, theft prevention, and unauthorized access prevention measures.
Additionally, all executives and employees are provided with training on personal information handling and management systems, with regular inspections conducted to ensure continuous improvement and review.
Provision of Personal Data to Third Parties
The Company does not provide personal information to third parties except in the following cases:
(1) When the user has given consent.
(2) When required by law.
(3) When providing information to academic research institutions or partner companies for the purpose of academic research.
In such cases, personal information will be processed to ensure that specific individuals cannot be identified, in accordance with the “Handling of Anonymized Information” outlined below, before being provided.
(4) When providing user information to third parties (joint users) entrusted with handling the information, within the scope of the intended use of the personal information.
In such cases, the Company requires the entrusted party to maintain the confidentiality of user information and conducts appropriate supervision of the entrusted party.
(5) When information is provided in connection with business succession due to mergers, transfers of business, or other similar reasons.
(6) When cooperation is required with national or local governments to carry out legally mandated duties, and obtaining user consent may impede the execution of those duties.
[Scope of Joint Users]
The Company assumes responsibility for jointly used personal data.
Handling of Anonymized Information
The Company processes personal information to ensure that specific individuals cannot be identified and that the information cannot be restored to its original form. Anonymized information is created and provided to third parties
(1) Creation of Anonymized Information
Our company processes user information in accordance with the processing standards stipulated by the Personal Information Protection Act to create anonymized processed information.
＜Main Processing Examples＞
① Deletion of descriptions that can identify specific individuals
② Deletion of personal identification codes
③ Deletion of codes linking information together
④ Deletion or grouping of unique descriptions
⑤ Other measures based on the nature of personal information databases, etc.
（２）Items included in anonymized processed information
① Personal attributes (name, email address, age (age group), height, weight, etc. as registered information; growth records; app installation date, etc.)
② App usage information (analyzed data such as collected crying sounds; date and time of use; amount spent; features used; usage history; customization details, etc.)
（３）Provision of Anonymized Processed Information to Third Parties
The purpose, items included in the anonymized processed information, and the method of provision when we provide anonymized processed information created by our company to third parties are as follows.
① Purpose: To create statistical information at companies and organizations with which we have partnerships.
② Items included in the anonymized processed information provided to third parties: The items listed in (2) above.
③ Method of provision: We will provide the data file in an encrypted form using secure means.
（４）Security Measures for Anonymized Processed Information
The Company shall supervise officers and employees handling anonymized processed information to ensure that security management measures based on internal regulations are implemented.
Disclosure and Correction of Personal Data Held
When requested by an individual to disclose their personal information, we will disclose it to them without delay. Individuals wishing to be notified of the purpose of use of their personal information, or to request correction, addition, deletion, suspension of use, or cessation of provision to third parties, should submit their request following the procedure below. We will email the disclosed information as an attachment in the specified file format.
・Submit your request via the inquiry form
・info@awababy.tech
Contact Information for Inquiries and Complaints Regarding the Handling of Personal Information
For any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us via the inquiry form.
About SSL (Secure Socket Layer)
This site supports SSL, encrypting communications between your web browser and the web server. Personal information entered by users, such as names, addresses, and phone numbers, is automatically encrypted.
About Cookies
Cookies are data sent from a web server to a web browser. By referencing cookies, the web server can identify the user’s computer, enabling efficient use of our website. The files sent by our website as cookies do not contain any personally identifiable information.
You can disable cookies through your web browser settings.
Additionally, this site uses Google Analytics, an access analysis tool provided by Google. Google Analytics uses cookies to collect traffic data.
Disclaimer
This site
While we make every effort to ensure the accuracy of the information provided on this site, we assume no responsibility whatsoever for any actions taken by users based on the information contained herein.
We shall not be liable for any damages incurred by users as a result of using this site, nor for any damages caused by users to third parties.
This Service
We shall not be liable for any acquisition of personal information by third parties in the following cases:
・When the user voluntarily discloses personal information to a third party
・When a third party can identify the user based on information publicly disclosed by the user while using this service
・When a third party obtains the user’s authentication information (ID, password, etc.) due to the user’s negligence
・When there are no reasons attributable to our company
In addition, this service does not constitute a medical device and does not diagnose, treat, manage, or prevent any medical condition.
Copyright and Right of Publicity
All text, images, and other content on this site are protected by copyright, portrait rights, and other applicable rights. Unauthorized use or reproduction is strictly prohibited.
Embedded content from other sites
This site includes embedded content (such as videos, images, and posts). Embedded content from other sites behaves exactly as if the visitor had visited that site directly.
These sites may collect user data, use cookies, embed additional third-party tracking, and monitor interactions with the embedded content. If you are logged in to that site with an account, your interactions with the embedded content may also be tracked.リンク
You are welcome to link to this site freely. However, we may decline links depending on the content of the linking website.
Privacy Policy Effective Date and Revision Date
Established: July 31, 2022
Revised: December 17, 2024
Business Information and Contact Point
Company Name: CrossMedicine Co., Ltd.
Address: 3F4 (3rd Floor), Tokushima University Regional Joint Incubation Laboratory Project Room, 2-1 Minami-Tsukishima-cho, Tokushima City, 770-8506
Contact: CrossMedicine Co., Ltd. Personal Information Protection Consultation Desk
Business Hours: Monday to Friday (excluding Saturdays, Sundays, holidays, and year-end/New Year holidays) 1:00 PM to 5:00 PM