Terms of Use

These terms of use (hereinafter referred to as “these Terms”) apply universally to all services (hereinafter referred to as “the Services”) provided by Cross Medicine Inc. (hereinafter referred to as “the Company”) through its website, software, etc., for users specified in Article 1 (hereinafter referred to as “Users”).

Article 1 (Users)

Users are individuals, corporations, or organizations that agree to these Terms and complete the registration process defined in Article 2.

Article 2 (User Registration Process)

1. User registration is completed when an applicant applies using the method specified by the Company and the Company reviews and approves the application.

2. The Company may refuse registration if the applicant falls under any of the following categories, and the Company is not obligated to disclose the reasons:

(1) False information is provided during registration.

(2) The applicant has previously violated these Terms.

(3) The Company deems the applicant unsuitable for registration as a user.

Article 3 (Usage Fees and Payment Methods)

1. Users shall pay the fees for the Services as determined by the Company using the payment method specified by the Company.

2．If a user delays payment of the usage fee, the user shall pay a late fee to the Company at the rate of 14.6% per annum.

3. In the event of contract cancellation or early termination, fees will not be refunded (no daily rate reduction will be applied). In addition, the obligations set forth in the preceding paragraph shall remain in effect even in the event of cancellation.

Article 4 (Management of User ID and Password)

1. Users shall manage their User ID and password at their own responsibility. The Company shall not be liable for any damages resulting from third-party use of User IDs and passwords. In cases of loss or theft, users must promptly notify the Company and follow its instructions.

2. Users may not transfer or lend their User ID or password to third parties.

3. The Company considers any login using a correct User ID and password combination as performed by the registered user.

Article 5 (Prohibited Actions)

Users are prohibited from engaging in the following activities while using the Services:
(1) Violating laws, these Terms, or public order and morals.
(2) Engaging in criminal activities.
(3) Disrupting or interfering with the Company’s servers, networks, or operations.
(4) Transmitting or posting harmful programs such as viruses.
(5) Collecting or storing personal information of other users without consent.
(6) Impersonating other users.
(7) Providing benefits to antisocial forces in connection with the Services.
(8) Any other actions deemed inappropriate by the Company.

Article 6 (Usage Restrictions and Deregistration)

The Company shall not be responsible for any damages incurred by users due to actions taken under this Article.

The Company may restrict a user’s access to the Services or deregister a user without prior notice if:
(1) The user violates these Terms.
(2) False information is found in the registration details.
(3) The Company deems the user inappropriate.

Article 7 (Disclaimer)

  1. Our company shall not be liable for any of the following matters in relation to this service.

・Any damage caused by changes, interruptions, or termination of this service
・Any damage suffered by customers in relation to this app, regardless of the reason
・We shall not be involved in any way with the customer’s usage environment for this service, nor shall we be liable for any such matters

  • Matters disclaimed in this Agreement
  • Any damages incurred by users directly or indirectly as a result of using this service
  • Any damages incurred by customers or other third parties, including lost opportunities, business interruptions, or any other damages (including indirect damages or lost profits)

However, this does not apply in cases where the damages are caused by our intentional acts or gross negligence.

  1. Even if we are liable for any reason, we shall only be liable for damages that normally occur, and in the case of paid services, only within the scope of the service fee (or one month’s worth of the service fee in the case of ongoing services).
  2. We shall not be liable for any damages or disputes arising between users and other users or third parties in relation to this service.
  3. We make no guarantees regarding the following matters.
  • This app is intended to provide suggestions for childcare, and we make no guarantees regarding its effectiveness or adverse effects.
  • This application does not constitute a medical device and does not provide diagnosis, treatment, medical care, or prevention for any disease or medical condition.
  • We make no guarantees, express or implied, regarding the normal operation or functionality of this app on the user’s smartphone, including that it is free from viruses or other issues and will not malfunction.
  • We do not guarantee that the app does not infringe on the intellectual property rights of third parties.
  • We do not guarantee that the app will not be subject to restrictions or malfunctions in whole or in part due to unknown causes.

Article 8 (Notifications and Communications)

Notifications are deemed effective when posted or sent, even if the user is unable to view or receive them due to settings or circumstances.

Notifications and communications between the Company and users shall be made via methods deemed appropriate by the Company, such as postings on the Service or email.

Article 9 (Changes to Service Content)
The Company reserves the right to change or discontinue the Services without prior notice and shall not be liable for any damages incurred by users.

Article 10 (Service Suspension)

The Company is not responsible for damages caused by the suspension or interruption of the Services.

The Company may suspend or interrupt the Services without prior notice under the following circumstances:
(1) System maintenance or updates.
(2) Force majeure, such as natural disasters or power outages.
(3) System or communication line failures.
(4) Other circumstances where the Company deems it difficult to provide the Services.

Article 11 (Attribution of Rights)

Intellectual property rights related to this app belong to our company or third parties who have granted rights to our company. Use of this service based on these terms and conditions does not imply permission to use such intellectual property rights.

Article 12 (Changes to Terms of Use)

The Company may add to, change, or delete these Terms of Use without the consent of users by notifying users when it deems necessary. In such cases, the Company shall determine the effective date and notify users of the change to these Terms of Use, the content of the changed Terms of Use, and the effective date by displaying such information on the App or by other appropriate means a reasonable period of time in advance.

Article 13 (Prohibition of Transfer of Rights and Obligations)
Users may not transfer or pledge their rights or obligations under these Terms without the Company’s prior written consent.

Article 14 (Governing Law and Jurisdiction)

Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the court with jurisdiction over the Company’s headquarters in the first instance.

These Terms are governed by Japanese law.

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